TMK HEALTH.

TMK HEALTH.

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Getting all of the Nutrients you need simply cannot be done without supplements.

TMK Health – Your trusted source for wellness, supplements, and medical essentials.

07342380033

Harrow House, Bessemer Road, Basingstoke, England, RG21 3NB

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Return & Refund Policy

Effective Date: 10-02-2025

At TMK HEALTH LTD, your satisfaction is our priority. If you are not completely satisfied with your purchase, we’re here to help. Please read our Return & Refund Policy to understand how you can return items and receive a refund or exchange.

1. Eligibility for Returns

You can return most items within 14 days of receiving your order, provided:

  • The item is unused, in its original condition, and includes all original packaging and tags.

  • The item is not listed as non-returnable (e.g., perishable goods, personal care items, or items marked “Final Sale”).

2. Items That Cannot Be Returned

The following items are not eligible for return due to health and safety reasons:

  • Opened or used personal care products

  • Perishable or consumable items

  • Customized or personalized products

3. How to Initiate a Return

Contact Us

Email us at info@tmkhealth.uk within 14 days of receiving your order. Provide your order number and details of the item(s) you wish to return.

Wait for Approval

We will review your request and provide a return authorization if your item is eligible.

Return the Item

  • Pack the item securely in its original packaging.

  • Include the receipt or proof of purchase inside the package.

  • Send the package to the return address provided in the return instructions.

Return Shipping Costs

  • Customers are responsible for return shipping costs, unless the return is due to our error (e.g., wrong or defective item).

  • We recommend using a tracked shipping service to ensure your return reaches us safely.

4. Refunds

Processing Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days to your original payment method.

  • Shipping fees (if applicable) are non-refundable.

Partial Refunds

We may issue partial refunds for items that are:

  • Returned late

  • Not in original condition or missing parts

5. Exchanges

We only replace items if they are defective, damaged, or sent in error.
To request an exchange, please contact us at info@tmkhealth.uk.

6. Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us within 48 hours of delivery with photos and a description of the issue.

  • We will arrange a replacement or refund, including return shipping, at no cost to you.

7. Contact Us

If you have any questions about our Return & Refund Policy, please reach out to us:

Email: info@tmkhealth.uk
Address: TMK HEALTH LTD, Harrow House, Bessemer Road, Basingstoke, England, RG21 3NB

Thank you for shopping with TMK HEALTH LTD. We value your trust and aim to make your experience as seamless as possible.

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