TMK HEALTH.

TMK HEALTH.

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Getting all of the Nutrients you need simply cannot be done without supplements.

TMK Health – Your trusted source for wellness, supplements, and medical essentials.

07342380033

Harrow House, Bessemer Road, Basingstoke, England, RG21 3NB

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Shipping Policy – TMK

Effective Date: 10-2-2025

At TMK, your satisfaction is our priority. We aim to deliver your health and care essentials quickly, safely, and at a fair price. Please review the following shipping guidelines before placing your order.

1. Standard Shipping – UK Mainland

  • A flat shipping fee of £19.99 applies to orders £199.99 and under.
  • Orders £200.00 or above, containing standard-sized, standard-weight items, qualify for FREE standard shipping.

2. Shipping Exceptions

The standard shipping rates apply only to:

  • Standard size and weight items.
  • Non-hazardous products.

Not covered by standard shipping:

  • Hazardous materials.
  • Oversized or heavyweight products.
  • Items requiring freight delivery.

These products:

  • May have specific shipping fees shown at checkout, or
  • May have shipping calculated after purchase based on courier rates.
    We will always contact you for approval before processing any additional charges.

3. Regional & International Shipping

  • UK Territories and Remote Areas: Flat shipping fee of £75.00 applies.
  • Fees may vary depending on order size and destination.
  • International Orders:
    • We ship globally.
    • Import duties, VAT, customs charges, or brokerage fees are not included in product pricing.
    • You will be notified of any additional international charges before processing.

4. Dispatch & Delivery Time

  • Orders are shipped Monday to Friday, typically within 24 hours of payment if items are in stock.
  • No shipping takes place on Saturdays, Sundays, or UK bank holidays, unless pre-arranged.
  • Estimated delivery times are provided during checkout. While we strive for promptness, delays due to external factors may occur.

5. Shipping Partners

  • TMK partners with FedEx, UPS, Royal Mail, and other reputable couriers.
  • We ship from multiple fulfillment centers across the UK and may select the most efficient carrier based on your location.
  • If your preferred courier is unavailable, we may use an alternative without any additional cost to you.

6. Special Instructions

  • You may request specific shipping methods or timing in the Customer Comments section during checkout.
  • We will do our best to accommodate your request and notify you if it affects your shipping cost or delivery time.

7. Order Issues or Concerns

If you:

  • Ordered the wrong item,
  • Received an incorrect product,
  • Or need to make a correction before shipment,

Please contact us immediately at info@tmkhealth.uk so we can help.

Contact Us
For all shipping-related questions or concerns:

📧 Email: info@tmkhealth.uk
🏢 Address: [Harrow House, Bessemer Road, Basingstoke, England, RG21 3NB]

Thank you for choosing TMK – Trusted Medical & Care Solutions. We are here to support your health and well-being with efficient service and trusted products.